Kempton & Co. LLC will notify you when your items are shipped. Please allow 8-10 business days for the arrival of your order within the U.S. for complimentary shipping (longer for Alaska and Hawaii, and during holiday times).
Complimentary shipping is valid for orders $350 or more and is a standard shipping option. It is advised not to select if you live in a building with no one to receive your packages, if you are not home. We cannot be responsible for packages left unattended. Please select our insured options in that instance with a signature required, so the mail carrier can schedule an alternate delivery time if you are not home.
For international orders, Kempton & Co. will contact you to confirm shipping costs and details after your order is placed. Orders placed on weekends or holidays will be processed on the next business day.
Cut off time for weekday orders to be shipped out the same day as checkout must be placed before 12:45 PM EST. If the order is placed after this cutoff, they will be shipped out the next business day.
For all UPS 2 DAY and OVERNIGHT shipments, they must be checked out by 11:30 AM EST. If something is urgent please call us and we will try to accommodate your request.
If you decide to have your purchase shipped to an address different from your billing address, you might be contacted by Kempton & Co. to verify the order and the charge. This is to protect both you and Kempton & Co. against fraud.
If the recipient's address outside of the US you will need to check the duties and taxes that may apply. These charges will not be calculated at the check out. These charges are your responsibility and will be payable upon delivery of your item.
For SAME DAY NYC delivery please note pick up and delivery times are not in our control. Please call us on 718 596 2225 or use our chat function with any concerns about timing and please make sure someone is available to receive the item. If the item gets returned to us as you are not there to receive it, you will be charged the return and new outbound fee to have the item redelivered. This is calculated as actual current ZIPMENTS rate not our flat fee. For our flat fee SAME DAY DELIVERY IN NYC we use ZIPMENTS as far as Upper East Side and Upper West Side. For Harlem, Upper Manhattan, Inwood and Washington Heights a custom ZIPMENTS charge would need to be applied. Please call us for this on 718 596 2225.
*HOLIDAY SHIPPING* Cut off day for domestic complimentary shipping for orders $350 or more, in order to receive in time for the holidays is 12/13 11:45 AM EST. Please select an expedited shipping option to guarantee delivery in time thereafter.
|SHIPPING METHOD||LAST DATE TO ORDER FOR CHRISTMAS EVE ARRIVAL (Must order by 11:45 AM EST that day)|
|Complimentary $350+ Shipping||
Thursday, December 13th
|International Shipping||Saturday, December 15th|
|UPS Ground||Friday, December 14th|
|UPS 2 Day||Tuesday, December 18th|
|UPS Next Day||Thursday, December 20th|
**Please note, Christmas Eve this year is Monday, December 24th. We have suggested dates in order for it to accommodate high volume delays. We cannot guarantee the package to arrive on time if you pick a shipping method after its order date deadline. We also will try our best to make sure packages arrive on time, but due to the volume anomalies do happen.